SANTA MONICA group - A saga of almost 2 decades

Santa Monica Tours & Travels is an IATA-approved Ticketing & Tour Operations Company in India that has garnered widespread acclaim for the hassle-free ticketing services and diverse assemblages of tour packages that we cater to corporate and leisure travelers. One of the most reputed travel management companies in India, we provision International Tours, Domestic Tours, Pilgrim and Customized Tours, Escorted Group Tours, Customized Holiday Packages, MICE, Cruise, Ticketing, Visas and Travel Insurance to customers from all walks of life. Over time, we extended our business to include Corporate Travel Management, Cruise Tours, Air Consolidation, Retail Travel Services and Special Interest Groups. We have elite global partnerships that enable us to offer Air Tickets, Visa, Travel Insurance, Hotel Bookings, Forex and other services at aggressive pricing. We thrive on high-grade etiquettes and ethics that reflect throughout our skillfully administered package tours. We always aim to offer exciting experiences, the best programmes, meticulously planned itineraries. With a passionate commitment to Total Quality Travel, we continue to deliver value-added services, making every trip a cherishable memoir for a lifetime.

Santa Monica Tours and Travels is the Ticketing and holidays division under the wing of Santa Monica Group. Founded in 2002, the Santa Monica Group has earned unparalleled plaudits for exemplary services in overseas education and career counseling. Sharing the same proficient top-level management, Santa Monica Tours & Travels continues to attain new milestones under their impeccable guidance.

OUR MISSION

Our mission is to be the leading and most dependable travel management company that sets the standard for professionalism and reliability to its customers, offering the best value for their money. We always strive to live up to our mission statement and we know we're inching closer.

Santa Monica also aims to excel further in travel-related services backed by efficient and effective planning, constantly seeking to enlarge its scope, parameters and dimensions thus providing optimum value travel services to its clients.

OUR TEAM

We live, breathe and dream the world! We design holidays from the perspective of the visitor paying close attention to quality, logistics and comfort. We understand the needs of our clients from an international perspective with the insight of a local. Our enthusiastic Travel Designers are not only experienced globe-trotters, they regularly travel throughout our destinations to gain first-hand knowledge; always exploring new regions, looking for new and exciting landscapes and adventures, and subsequently remodel our existing packages to ensure everything is up to our admittedly high standards.

Headed by Director – Tours and Travels and Senior Managers with multifaceted experience and dedicated and proactive staff specializing in communication, product development, management information system, education, training and finance, Santa Monica has a strong and focused professional back up. At Santa Monica, “Going a Step Further “has been the guiding philosophy, which extends not only to our clients but also to our employees. We believe in fair employment practices, professional competence, commitment, total integrity, unfailing courtesy and reliability are the tenets on which SANTAMONICA has grown.

TICKETING

We have tie-ups with all international and domestic airlines around the globe to provide the best possible travel experiences to our clients at the most competitive rates. Our highly experienced workforce that brings in decades of experience in the domain, coupled with technology-driven services with a 24 X 7 dedicated support guarantees a hassle-free traveling and touring experience. We have special rates for students with extra baggage of various airlines operate around the world.

TOURS

True adventures go beyond incredible destinations or inclusive packages. Santa Monica delivers a sense of opportunity across all seven continents. Since 2002, we have been sharing our love for travel. To-date our worldwide travel collection features flights from any gateway, comprehensive land tours, expedition cruises, rail journeys, escorted tours, Group tours, family trips, independent travel, garden holidays, get-aways and many more customized destinations. All you have to do is sit back, relax and enjoy the adventure.

VISAS

Santa Monica has a dedicated Visa department to process applications for all types of international visas, especially student, spouse and visit visas. Managed by experts possessing decades of experience and thorough knowledge of updated rules and regulations prevailing in foreign countries, we ensure error-free documentation, speedy submission and can offer us a high rate of visa application success.

GROUND SALES

Santa Monica has appointed sales & marketing personnel in the cities. This personnel will be responsible for the on-ground promotions, marketing and sales of its products, through Corporate, Agents and these may be used to service direct customers too if need be.

THE PORTAL

Recently, Santa Monica Travels & Tours attained another significant milestone as we launched our own Travel Portal. The portal is aimed at addressing all travel-related necessities online. A one-stop solution for all travel needs, the portal facilitates online air ticketing, online reservation/booking of hotels, buses, cruises, tour packages, visa services, travel insurance and a plethora of other services that were otherwise carried out offline. Backed with state-of-the-art technology the portal caters to both B2B and B2C.

ONLINE PRESENCE

We're strengthening our online presence. We are in the process of setting up an interactive website that will be giving all the information about the products represented by Santa Monica. The site will be targeted towards the direct customers to showcase our products and towards the corporate to facilitate bookings and instant confirmations.

We understand that nothing is more important than answering your queries on time which is exactly why we thought to integrate a live chat set-up too on our website.

INFRASTRUCTURE

With a wide network of 18 branches in Kerala other than Bangalore, Chennai, Coimbatore and Hyderabad Santa Monica strives to build permanent relations with clients, based on quality service, transparent and ethical business practices and unique products. The emphasis at Santa Monica is always on ensuring total customer satisfaction and providing excellent value for money, continuing its efforts to excel further in providing more professional, effective and personalized services to Corporate, existing and new.

AFFILIATION

We are happy to flaunt the following affiliations that speak volumes about our reliability and integrity.

TAFI

(Travel Agents Federation Of India)

IAAI

(IATA Agents Association Of India)

IATO

(Indian Association of Tour Operators)

TAAI

(Travel Agents Association of India)