Introduction
Santamonica Tours and Travels Private Limited (hereinafter referred to as “SMTT”) values your privacy and is committed to protecting the confidentiality of personal data shared by users. This Privacy Policy sets out the manner in which SMTT, including its subsidiaries and affiliates, collects, uses, stores, and safeguards your personal data when you access or use our website, mobile applications, or any other digital or physical service channels (collectively referred to as the “Platform”). By accessing or using the Platform, you (“User” or “Data Principal”) expressly consent to the collection and processing of your personal data in accordance with this Policy. SMTT shall process all personal data in compliance with applicable data protection laws in India, including the provisions of the Digital Personal Data Protection Act, 2023 (DPDPA), ensuring that your information is handled lawfully, securely, and transparently.
Users Outside the Geographical Limits of India:
Data shared with SMTT will primarily be handled in India and other locations where SMTT’s third-party partners operate. Users explicitly consent to SMTT processing their personal information for outlined purposes. However, data protection regulations may vary between jurisdictions. Users have the option to withdraw consent, understanding it may hinder service provision.
Type of Information We Collect and Its Legal Basis:
Personal Information collected includes details provided by users and is used for service facilitation and legal obligations. Information includes but is not limited to user registration details, transactional history, security-related data, social media data, additional traveller details, visa-related documents, and vaccination certificates. Failure to provide necessary information may impact service provision.
How We Use Your Personal Information:
Personal Information is utilized for booking processes, transactional updates, customer service, website personalization, surveys, marketing promotions, and reward programs. SMTT may share Personal Information with service providers, suppliers, group companies, business collaborators, and external service providers for specified purposes.
How Long Do We Keep Your Personal Information:
SMTT retains Personal Information for as long as necessary for outlined purposes, and in compliance with legal obligations. Upon data expiration, it is securely deleted or stored to prevent further use.
Use of the Website is available only to persons who can form legally binding contracts stipulating the local governing law. Persons who are “incompetent to contract” within the meaning of the local governing law, including minors, infirm, undercharged solvents are not eligible to use this Website.
Cookies and Session Data:
SMTT uses cookies to enhance user experience and streamline accessibility. Automatic session data logging aids in analysing user behaviour and system administration. No personally identifiable information is collected through session data.
With Whom Your Personal Information is Shared:
Personal Information may be shared with service providers, suppliers, group companies, business collaborators, external service providers, and may be used in aggregated formats for legitimate purposes.
User-Generated Content:
Users can share experiences through reviews, ratings, and surveys. Participation is voluntary, and collected content may be visible to other users.
How to Decline Receiving Our Promotional Emails:
Users can unsubscribe from promotional emails by following the provided instructions in each email.
Permissions Needed for Using Our Mobile Applications:
Permissions required for using SMTT mobile applications are outlined for Android and iOS platforms.
How We Safeguard Your Personal Data:
SMTT employs TLS(Transport Layer Security) encryption and robust security measures to protect user data against loss, misuse, or alteration.
Withdrawal of Consent and Permission:
Users have the autonomy to withdraw consent or decline permissions, understanding it may impact service provision.
Your Rights Concerning Personal Data:
Users have the right to access, rectify inaccuracies, or delete non-mandatory information in their user accounts. Users can also reach out to SMTT directly for assistance.
Eligibility to Engage with SMTT:
Users must be at least 18 years old to transact directly with SMTT and consent to the processing of personal data.
Changes to Our Privacy Policy:
SMTT reserves the right to update or modify this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or user needs. Any material changes will be communicated through appropriate means, and continued use of the website following such updates shall constitute your acceptance of the revised Policy.
Concerns and Inquiries:
For any concerns or inquiries regarding this Privacy Policy, users can contact SMTT via email info@santamonicafly.com. SMTT aims to address all reasonable concerns and inquiries promptly.
This Privacy Policy outlines SMTT’s commitment to protecting user privacy and the responsible handling of Personal Information. By utilizing SMTT’s services, users agree to the terms outlined herein.
